Writing

Clear insights on banking transformation.

Articles and essays for executives, marketers, and operators who want something better than hype — published in The Financial Brand and industry outlets, written from real banking experience.

The Future of AI in Banking is Becoming Clearer. Do These Three Things Now to Stay on Course

What the FIS and Anthropic partnership signals for banks and credit unions, and three moves every institution should make now as the AI adoption gap widens.

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How GenAI Can Uplevel Your Bank's Financial Literacy Program, Quickly and Easily

GenAI as curriculum designer, content creator, and practice partner — with ready-made prompts for the community financial literacy work bankers get tapped for.

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Use AI to Turn Your Marketing Brief into a Complete Frontline Playbook, Instantly

Closing the execution gap between marketing and the frontline — a complete kit of scripts, FAQs, and talking points in minutes instead of weeks.

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The Critical First 90 Days: Onboarding Is the Foundation of Long-Term Profitability

Every institution has an onboarding program, but few are optimized for today’s customer. Why the first 90 days decide the lifetime of the relationship.

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In 2026, Transform GenAI from a Sometime Tool to a Fulltime Partner

Moving GenAI from occasional tool to everyday work partner, and the habits that separate professionals who compound the advantage from those who stall.

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What I write about

Three threads that run through every piece.

Practical GenAI for bankers

Real applications inside real banking work. Prompts, workflows, and real-life examples that connect with readers and can be put to use the same day.

Marketing, growth, and onboarding

Acquisition, onboarding, and engagement strategies grounded in 30 years inside the industry. Where data, judgment, and customer experience meet.

Responsible AI in regulated environments

How banks and credit unions can move quickly without losing the trust that defines the relationship. Built for high-trust contexts, not lab demos.

Also from Ben

Vibe Coding for Bankers

Where bankers learn to build with AI.

A growing library of practical AI tools, tutorials, and walkthroughs for bankers ready to move beyond using AI into building with it. Open to anyone in the industry, free to explore.

Visit Vibe Coding for Bankers

Newsletter

The Briefing

Occasional notes on GenAI inside banking. Insights from my engagements, travels, and teaching to help you build momentum in your AI journey. For bankers and the firms that serve them.

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"As a speaker, writer, educator, and activator, I help leaders and teams get unstuck, build confidence, and move GenAI into everyday work. If you're ready to jumpstart progress and find a clear path forward, let's start the conversation."

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